Frequently Asked Questions
Everything you need to know about your Wrexham AFC official merchandise and orders.
How long does international shipping take?
Due to our global fanbase, we offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on your location and local customs processing.
Can I customize my jersey with a player name and number?
Yes, we offer official club lettering and numbering for both current squad members and custom names. Please ensure all spelling is correct as personalized items cannot be returned.
What is your return policy for matchday kits?
You can return unworn items with original tags within 28 days of purchase. Please note that personalized jerseys and hygiene-restricted items like face masks or socks are non-returnable.
How do I know what size to order?
Our kits are designed to professional athletic standards. We recommend checking our detailed Size Guide, located on each product page, to compare measurements for 'Authentic' vs. 'Replica' fits.
When will out-of-stock home shirts be replenished?
High demand can occasionally lead to stock shortages. We recommend signing up for 'Back in Stock' email alerts on the specific product page or following our official social media channels for restock announcements.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.